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Everything you need to know about our meals, delivery, and how Moongold works.

THE FOOD

  • Each weekly set menu covers five weekdays of meals and includes two nourishing hot dishes per day, a balanced mix of meat and vegetarian meals, homemade baked goods and nutrient-dense snacks. Everything is freshly prepared and ready to heat. No meal planning required.

  • All our meals are cooked fresh on the morning of delivery in our Berlin kitchen — never frozen. This means what arrives at your door has been made that same day, with care and with you in mind.

  • At this time we offer a set weekly menu and are unable to tailor individual meals or accommodate specific allergies or dietary restrictions. The menu is designed to be balanced, warming and supportive during recovery.

  • Our weekly menus currently include a variety of ingredients including meat and gluten. We're working on expanding our menu options — sign up to our mailing list to be the first to know when new menus are available.

  • Set menus are assigned based on your delivery week so individual menu selection isn't available. Each menu is thoughtfully arranged to provide a balanced mix of dishes — so there's no need to plan or combine meals yourself. The intention is to keep food simple and steady during the early weeks after birth.

  • You'll receive a digital copy of your weekly menu on the Friday before your delivery week begins, so you know exactly what's arriving.

ORDERING & PAYMENT

  • You can order at any time — many mamas order in advance during pregnancy so everything is ready when the baby arrives. If your due date shifts, just let us know and we'll adjust your delivery week.

  • If you need to cancel your order, a full refund can be provided when the request is made at least 14 days before your scheduled delivery week. Because meals are prepared specifically for each delivery cycle, cancellations requested after this period may not be eligible for a refund. However we will always do our best to support delivery week adjustments where possible. Please contact us if your plans change.

DELIVERY

  • We deliver across all of Berlin — yes, even hospitals. If you’re unsure if your address will be covered, contact us to check. We’d be happy to hear from you!

  • Meals are delivered on Mondays and Wednesdays by our courier. At checkout you choose your starting delivery week and we handle everything from there. You'll receive a confirmation email with your delivery details, delivery times and your assigned menu. Please make sure someone is home to accept the delivery and buzz our courier into the building.

  • Delivery days depend on your package. The Gentle Start package is delivered on Mondays only. The Nourishing Week and Full Recovery Support packages are delivered on both Mondays and Wednesdays, so your meals arrive in two fresh batches across the week.

  • No problem at all — we understand that birth doesn't always go to plan. If you need to push your delivery week back or bring it forward, just get in touch and we'll do our best to accommodate you.

  • Yes — we can deliver to the lobby of your hospital. Someone will need to come down and collect the delivery from the lobby. If you need to change your delivery location to a hospital please contact us no later than 5pm the day before your scheduled delivery.

  • Yes — please make sure someone is home to buzz our courier into the building and accept the delivery. If you have any questions about this just get in touch — we're happy to help.

POSTPARTUM SUPPORT

  • Birth is one of the most physically demanding things a human body can do. In the weeks that follow, your body is rebuilding blood and fluids, repairing tissues, regulating hormones and — if breastfeeding — producing milk. What you eat during this time has a direct impact on your energy, your mood and your recovery. Warm, nourishing food isn't a luxury in the postpartum period. It's essential.

  • We recommend starting right after birth — that's when your body needs support most and when cooking feels most impossible. You can order in advance during pregnancy and we'll make sure your meals are ready when you need them.

  • Yes — our meals are designed to be nourishing and supportive for breastfeeding mamas. We include ingredients known to support milk production and energy levels, and everything is warming and gentle enough for the postpartum body.

  • Every mama is different. Some use Moongold for the first two weeks when support is most intense, others extend for a month or more. We offer packages from 2 days to 2 weeks — and you can always order again if you want to continue.

GIFTING

  • Yes — a Moongold gift card is one of the most thoughtful things you can send a new mama. It means warm, nourishing meals will be waiting for her when she needs them most. You can purchase a gift card on our Gift a Box page.

  • You choose a value, complete your purchase and receive a digital gift card to share with the mama-to-be in your life. She redeems it whenever she's ready — placing her order and choosing her delivery week herself.

  • Gift cards are valid for three years from the date of purchase, in line with German law.

STILL HAVE QUESTIONS?

WE'D LOVE TO HEAR FROM YOU

Get in touch and we'll get back to you as soon as we can.

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